At Vasan Eye & Multispeciality DSC, we are committed to protecting the privacy of our patients, visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, visit our clinic, or use our services.

Information We Collect

We may collect personal information from you in various ways, including when you:

• Visit our website (https://vasaneye.ae)
• Schedule an appointment or consultation
• Register for our services
• Contact us via phone, email, or through our website
• Participate in surveys or feedback requests
• Use our online services, such as patient portals

Types of Information Collected

Personal Identification Information:
Name, address, phone number, email address, date of birth, and other identifying details.

Medical Information:
Health history, medical records, treatment details, and other related information.

Financial Information:
Payment details, insurance information, and billing addresses.

Technical Information:
IP addresses, browser type, and usage data collected when visiting our website.

How We Use Your Information

We use the information collected for the following purposes:

Providing Medical Services:
To deliver high-quality healthcare services, including diagnosis, treatment, and follow-up care.

Appointment Management:
To schedule and manage appointments, send reminders, and communicate with you regarding your care.

Billing and Payments:
To process payments, insurance claims, and manage billing-related inquiries.

Improving Services:
To analyze data and improve our services, patient experience, and website functionality.

Communication:
To respond to inquiries, provide service updates, and share relevant information regarding your health or our services.

Legal Compliance:
To comply with applicable laws, regulations, and legal processes.

Data Security

We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure data storage, and regular security reviews.

Cookies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You may control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of those websites before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on our website along with the applicable effective date.